Webhooks - Overview

The Dexatel Webhooks API allows you to configure webhooks that trigger callbacks to your specified URLs for various events, such as incoming messages and delivery status updates. By using webhooks, you can ensure your systems are immediately informed about important events, enabling you to respond promptly and efficiently.

Key Features

List All Webhooks on Your Account: Easily view all the webhooks configured for your account, providing a comprehensive overview of your active callbacks.
Retrieve Details About a Certain Webhook by ID: Access detailed information about a specific webhook by providing its unique identifier.
Create New Webhook: Set up new webhooks to notify your applications about events you're interested in monitoring.
Update Existing Webhook: Modify the configuration of an existing webhook, including its URL, events, and other settings.
Delete Existing Webhook: Remove webhooks that are no longer needed to keep your account clean and organized.

How It Works

Configuration: Start by configuring a webhook, specifying the URL to which notifications should be sent and the events you wish to monitor.
Notification: When an event occurs that matches one of your configured webhooks, Dexatel sends an HTTP POST request to the specified URL containing the event's details.
Processing: Your server processes the incoming webhook data, allowing you to automate responses or log the event for future reference.
Management: Use the Webhooks API to list, retrieve, update, or delete webhooks as your monitoring needs or application endpoints change.

Benefits

Real-Time Updates: Receive immediate notifications about important events, eliminating the need for frequent API polling.
Automated Workflows: Automate responses to events, such as sending automated replies to incoming messages or updating databases with delivery statuses.
Customizable Monitoring: Choose exactly which events you want to monitor and where you want to receive notifications, tailoring the setup to your specific needs.
Efficient Resource Use: Reduce the load on your servers by receiving data only when relevant events occur, rather than continuously checking for updates.

Example Use Cases

Message Delivery Confirmation: Receive real-time notifications when messages are delivered, allowing you to track message statuses without manual checking.
Automated Responses: Automatically trigger specific actions or responses when receiving messages from certain numbers or containing specific keywords.
Event Logging: Log events to your system for auditing or analytical purposes, helping you gain insights into your communication patterns and effectiveness.

Leveraging webhooks can significantly enhance the efficiency and responsiveness of your communication strategies. The Dexatel Webhooks API is designed to provide you with the tools you need to automate your workflows and stay informed about critical events in real-time. If you have any questions or require assistance with setting up or managing your webhooks, our support team is here to help. Please reach out to us at [email protected] for any inquiries or support needs. Let's work together to make your communication processes as seamless and efficient as possible.