Viber Overview

Viber Business Messages allow you to communicate with your customers through a rich, engaging, and globally accessible messaging channel. Dexatel supports all major Viber messaging types through a unified API, enabling you to send verification codes, marketing campaigns, and transactional notifications with ease.

Viber is a popular choice for businesses that want to combine cost efficiency with strong deliverability and rich media capabilities—especially in regions where Viber has high adoption rates.

Available Viber Solutions Through Dexatel APIs

Dexatel supports all the main Viber Business Messaging types:

Viber Verify

Sending OTPs (one-time passwords) and verification codes to ensure safe user login/verification operations.

→ See full guide: Viber Verify API

Viber Campaigns

Sending promotional and bulk marketing messages to your target audience, featuring images, buttons, and more.

→ See full guide: Viber Campaigns

Viber Notifications

Transactional alerts like order updates, payment confirmations, reminders, or service notifications.

→ See full guide: Viber Notifications

Viber Statuses & Error Codes

Understanding message delivery outcomes and error responses provided by Viber.

→ See full guide: Viber Statuses & Error Codes

Key Benefits of Using Viber for Business Messaging

Rich Media Capabilities

The sharing of images, buttons, call-to-action links, and branded content helps to add to engagement and the user experience.

Verified Business Sender

Messages come from an authorized and trusted profile, which helps build authenticity and boost response rates.

Global Reach

Viber has widespread usage in several geographical regions; hence, it can easily support global brand clients.

Cost-Effective Alternative

In some markets, Viber messages proved to be cheaper than SMS messages while offering more functionality.

How to Start Using Viber

In order to start using Viber Business Messaging, you need to submit a request from Dexatel dashboard. In case of insufficient funds on your account balance, you would be required to recharge first.

After the submission, the team at Dexatel will contact you to confirm the information and finalize the registration process with Viber. Activation can take anywhere from 3-7 business days. When activated, the sender will be validated, and you can begin the process of sending Viber messages from the API.

For step-by-step activation details, see:

→ Viber Get Started

Viber Pricing

Viber pricing varies by destination and message type. You can find the complete and most up-to-date pricing details here:

Dexatel Viber Pricing